INTRODUCTION

Viobrass management and staff are committed to protecting privacy and securing your personal data. As part of our actions to provide products and services tailored to your requirements and needs, you provide us with some personal data. Because we always want to be sure that the personal data you entrust to us is safe, we have implemented the necessary actions to comply with the current General Data Protection Regulation 679/2016 (GDPR) of the European Union.

TYPES OF INFORMATION WE COLLECT

We collect only as much information as is necessary at a time to be able to provide services that meet your needs. Typically this information includes: contact information (name, surname, e-mail address, work postal address, landline and mobile phone number), tax information (name, surname, VAT number, DOU, registered office address, occupation), information that helps us to we serve you better (e.g. sample reports) information resulting from your visits to our website (via Google Analytics cookies)

WHAT DO WE NEED THE INFORMATION WE COLLECT FOR

We will never ask you for more information than we really need to fulfill your requests and communicate with you effectively. In general, we collect information to: contact you when you ask us for information about our products as well as for matters related to your orders, to process your orders and deliver your products to you, to send you newsletters or other informational materials in relation to our products and services, to issue and maintain legal tax documents relating to your transactions with us, to receive your feedback on problems you encounter when using our products or in general computer matters

CONSENT

We always ask for your consent when we are going to use your personal data e.g. for sending informative emails and newsletters. You should know that you can withdraw your consent at any time by contacting us by phone (2310 7968 85) and by email at: viobrass@gmail.com. Especially regarding the newsletters that may receive from us, you can opt-out at any time by clicking on the relevant link included.

TRANSFER OF YOUR INFORMATION

We will never give your information to third parties unless: you have given us your express consent, it is necessary to provide you with a service you have requested from us (e.g. the transport of products by a transport company), when companies or providers services that do business with us need such information in order to cope with the tasks set out in their agreements with us (eg listing end customer details in the management of key annual software contracts from the software house, such as Soft 1). Unless prohibited by legal process, third parties are required and bound to protect personal data and comply with applicable privacy laws and regulations.

RETENTION & DELETE OF YOUR PERSONAL DATA

We keep your personal data, in a way that allows your identification, only as long as required by the relevant purpose of collection and processing. In addition, the retention time for some of your personal data may depend on the current relevant legislation as well as our own policies regarding the resolution of disputes, the handling of complaints, the prevention of fraud and other illegal activities. After the end of the retention period, your personal data is destroyed, deleted or anonymized.

YOUR RIGHTS

You should be aware that under European data protection law, you have a number of rights in relation to your personal data held by us. In particular, you can ask us:

give you a copy of your data;

to correct your data if you believe it is inaccurate;

to delete the data that can be deleted, if there are specific reasons,

to limit the processing we carry out on your data,

to give you your data in an appropriate format

to stop processing the data you have given us through consent and in particular the data we use to send the newsletter.

To ask us to do any of the above actions, you can contact us by phone (2310 796 885) and email, at: info@viobrass.gr. We will consider your request in relation to the provisions of the legislation on personal data and will respond to you no later than thirty days after receiving the request. If, due to the complexity of the request or the number of requests, we are unable to respond to you in time, we will inform you within thirty days of any delay, which in no case may exceed two months from the end of the thirty-day period. We may ask you for some identification (eg a copy of your ID) in order to prevent unauthorized disclosure of your personal data.

If you feel that your rights regarding personal data have been violated, you always reserve the right to submit a complaint to the competent Supervisory Authority for Personal Data Protection: http://www.dpa.gr, Kifissias 1-3, P.O. 115 23, Athens, tel. 2106475600, email: contact@dpa.gr.

In this case, we would particularly appreciate it if you contacted us first, either by sending a Physical Letter to the company's headquarters:

Viobrass

DA10 / NB4 Corners

570 22, BIPETH Sindou

or by sending an Email (to the Email account: viobrass@gmail.com, always stating your full details and the reason for your communication with us.

We assure you that we value your trust and we make sure to respond immediately to every request, question or complaint.

SECURITY

We recognize the importance of information security and are in a continuous process of reviewing and improving the technical and organizational measures we take. Both for our website and for our servers and other information infrastructure, we have established and implement appropriate security measures to protect your data from misuse, unauthorized access or disclosure, loss, alteration or destruction. Although there is practically no “guaranteed security” either on or off the Internet, we protect your information by using appropriate administrative, procedural and technical security policies. We strive to protect the security of your information during transmission by using Secure Sockets Layer (SSL) software, which encrypts the information you enter. But it is important to protect yourself against unauthorized access to your password and your computer. Make sure you log off when you are done using a shared computer.

COOKIES

This website collects and uses personal information for the following reasons:

Traffic Tracking Like most websites, this website uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our website, to better understand how they find and use our websites, and to see their journey through the website. Although GA records data such as your geographic location, device, web browser and operating system, none of this information personally identifies you. GA uses Google Analytics Cookies, details of which can be found in the Google Developer Guides. Disabling cookies in your web browser will prevent GA from tracking any part of your visit to pages on this website.

PERSONAL DATA OF MINORS

It is our practice not to knowingly obtain and/or retain information about persons under the age of sixteen (16).

REVISIONS OF EXISTING PRIVACY POLICY

We may revise the current Privacy Policy in order to adapt to changes in the legal, regulatory, business and technological environment. The current Privacy Policy will be posted on our website each time with an effective date so that you know when the most recent revision was made.